Portable Sanitation Association International

Association Insight June 20 2018

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W EEKLY EDITION JUNE 20, 2018 Survey of Sales Staff Reveals Rapid Change …continued By Karleen Kos, PSAI Executive Director The graph below shows that company culture and management effective ness were rated as the most important to salespeople, while base compensation was rated significantly lower: This sales statistic tells us that managers and sales organizations should focus on having great company culture and management effectiveness. So often, companies spending a lot of time focusing on compensation structures and – while everyone expects to be rewarded for delivering sales – the "right" compensation structure appears to matter way less than the company environment. Of course every company is different, but portable sanitation firms tend to offer some great work environments and stand - up colleagues. Think about how you can emphasize this in your sales recruitment process. To know us is to love us, right? Sales Statis tics #14: Non - top performers do a lot more talking. Sales people are often known for their outgoing, talkative personalities. The real question is this: do they know when to stop talking? Do they know how to create a conversation with the customer that is less about selling what you have an more about meeting the customer's needs? That's what it takes to be a top sales performer. This is a huge distinction. P AGE 6 CONTINUED ON PAGE 7

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