Issue link: http://psai.uberflip.com/i/948000
WEEKLY EDITION FEB 28, 2018 PAGE 9 CONTINUED ON PAGE 10 Roundtable Discussions at the Convention and Trade Show There will be three roundtable sessions at the 2018 Convention and Trade Show, with Session 1 taking place Thursday, March 22 at 10:30 am, Session 2 taking place Friday, March 23 at 11:45 am, and Session 3 taking place on Saturday, March 24 at 11:15 am The PSAI has held roundtable discussions as part of its Convention and Trade Show for more than 30 years. During that time, the roundtables have become one of the best forums for getting to know other attendees, exchanging ideas, finding new answers to old concerns, and generally broadening everyone's horizons. Roundtable topics give owners/operators, management, service technicians, and office personnel the opportunity to discuss industry-specific issues as they pertain to the day-to- day operation of a portable sanitation business. Conversations are open, but guided by a roundtable facilitator who leads as an industry expert, keeping the conversations on track, and ensuring everyone at the table gets a voice in the discussion. View the 2018 Roundtable Discussion Topics below to see which discussion you'd like to participate in. Credit and Collections • Why is our industry afraid to require payments or deposits in advance? • Do you seek credit checks on new accounts or impose credit limits? • What steps do you take to ensure timely customer payments? • What collections activities have proven the most successful? Sustaining and Managing Growth • What are you doing to manage the pace of your company's growth now that the business environment has improved? • How do you determine which opportunities to seize and which ones to bypass? • How are you finding, hiring and integrating new team members so that quality is maintained? • What measures are you taking to minimize the effects of the next downturn? Emergency Response • How should you prepare to respond as both a potential survivor and as a service provider if a disaster occurs? • What do you need to know and do to maximize your company's opportunities during states of emergency? • Who do you contact to let them know you can assist and how do you reach them? • How do you structure contracts and payments, deal with stressed customers, and confused lines of authority? Special Events • How do you figure your costs and prepare to bid an event? • What is the most effective way to market your services and close deals? • How do you get your leads? • How do you staff special events from sales to service?