Issue link: http://psai.uberflip.com/i/802476
W EEKLY EDITION MAR 22, 2017 Industry Award Winners 2017! ...continued The PSAI announced the recipients of the Andy Gump Lifetime Achievement Award and the Service Technician of the Year Award in Orlando on Thursday, March 16 Service Technician of the Year A ward In 2001, the PSAI established an award to honor the industry's top service technicians. Click here to read more about the Service Tech of the Year Award This year's Service Technician of the Year has been with United Site Services for 11 years. Darrell Phillips spends 80% of his time as a route driver, 15% on special events, and 5% doing pick up and delivery. He leads special events in the Tampa area and also takes time to travel to other United Site Services branches and regions to help with events when assistance is needed. According to the people who nominated him: • "Darrell is a model Service Technician who consistently delivers outstanding service." • "He completes his route 100% each and every day with zero complaints. " • "Darrell is very dependable. We have never had any issues with absence or tardiness." • "If emergencies arrive, he will be the first to offer help, day or night." • "Darrell actively participates and pulls in leads for the sales team with our USS Service Tec h lead program. He is a regular contributor in Safety meetings. He makes valued suggestions regarding planning and executes these for special events for United Site Services." While the above quotes came from some of Darrell's co - workers, it is even more telling when hearing what his customers and community have to say about him. Here are some highlights: "Darrell Phillips, the gentleman who does my site's porta potty maintenance, is a great reflection on your company. Always on time, very polite, works w ell with everyone and overall does a great job. He always asks if everything is good and informs me about the status of any new drops or pickups. Your company has a really good team member in Darrell. Many thanks go to him." "Darrell is a great service tec h. I can't say enough good things about him. Darrell is always prepared to do his job and he always has all of his protection gear [at our large power plant]. He drives the speed limit through the yard every time he comes through. We can't praise Darrell e nough and want him to be recognized." With praise from his co - workers and community in abundance, it only seemed fitting that the PSAI recognize and praise him as well. Congratulations, Darrell Phillips, the PSAI Service Technician of the Year for 2017! P AGE 8 CONTINUED ON PAGE 9