Portable Sanitation Association International

Association Insight, March 3, 2021

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ASSOCIATIONINSIGHT Portable Sanitation Association International News BIWEEKLY EDITION MARCH 3, 2021 Page 25 Continued on page 26 Company Websites with Something Extra By Todd Ginter, PSAI's Director of Marketing These days, websites are as integral to advertising your business as the yellow pages were a generation ago. In the February 17th issue of Association Insight, I detailed the most useful items company websites need. Now, in part two of this three-part series, I turn my attention to websites from larger companies which offer some added features that can really drive sales. While this article will focus on what your website needs if you are a larger business, that doesn't mean the information isn't useful for smaller businesses too. Any sized business with the desire and necessary funds can offer these extras. The internet is a great equalizer in that regard. Why It Matters There are a couple of reasons why the best attributes for large company websites can also be of interest to a small business owner. First, if your website has some of the same items I am listing below for larger companies, you will stand out to your customers. Also, as a business owner, you are likely to want to grow your business. Knowing what you should have on your website as you continue to grow is essential to that growth. As a larger business, what do you want your website to do? The objective could be anything—bring more sales leads, increase purchases, provide information on products, generate social media following, and so on. If you answered that you only made a website to have an online presence, then you are probably losing customers and sales before they even know your business name. "In the old days a company could dominate through the yellow pages, but now that has to be done through your website," says Larry Wheeler of Texas Outhouse in Houston, Texas. When I recently spoke to Larry, he told me that when he started looking at their company website four years ago, he knew they were not going to get by with a mom and pop shop type of canned website. For a company of their size and market position, they needed a full-size and robust website. "I looked at our website as if I was the consumer, and I worked to make sure everything they would be looking for was on there," said Wheeler. To see the result, take a look at the Texas Outhouse website and review the examples I am about to discuss. These ideas can enhance the website of any business, and they are becoming "must haves" for larger firms in our industry. Do You Have a Wow Factor? If you run a larger business, you shouldn't have the same website as all the rest. When potential customers are surfing around looking for who to call, you want to stand out. If your website is the same as the last company site they saw but with different words, they will probably pass you by. "I wanted action on our website, and it needed to be the first thing people saw," Wheeler says about the Texas Outhouse website. The second you are on the Texas Outhouse website, it is like you are a bird flying around their company headquarters. Plus, you see actual work going on! Trucks are driving, forklifts are moving units, and team members are working.

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