Issue link: http://psai.uberflip.com/i/1177164
W EEKLY EDITION OCTOBER 16, W EEKLY EDITION OCTOBER 16, 2019 NUTS & B OLTS E DUC ATIONA L CONFER E NCE R OU NDTABLE SE SSIONS FRIDAY, NOVEMBER 8, 2019 8:15am – 9:15am 1. Succeeding with Special Events – Wendy Cross, Arnold's Environmental 2. Leveraging Specialty Trailers to Grow Your Business – Ryan Foley, Satellite 3. Addressing Disposal Issues – Martin Z eltner and Steve Finley 4. Maximizing Your Reach with Social Media Advertising – Derek Pauling, Biff's 5. Conducting Customer Satisfaction Surveys – John Marcucci, Walex 6. The Importance of Employee Performance Plans – Amanda Roques, PIT STOP 7. Inventory Control Techniques that Work – Jason Perry, Honey Bucket 8. Open Discussion on Hot Topics – Jeff Wigley 9. Quality Control in the Field – Joe Payne, Terry's 10. Attracting and Retaining Employees – Sara Brownlee, Drain - Pro Succeeding with Special Events • How do you figure your costs and prepare to bid an event? • What is the most effective way to market your services and close deals? • How do you staff special even ts from sales to service? • What on site issues are most likely to come up and how do you address them? Choosing and Outfitting the Right Truck • How do you decide which trucks, tanks, and pumps to try and to buy? • What is the latest innovation or gadget in ro lling stock that you have tried? • How do you decide when it's time to retire your equipment? • What are your frustrations with trucks and how would you like to see them addressed in the future? Leveraging Specialty Trailers to Grow Your Business • How do you p osition the availability of trailers in your business – special events only or are there other environments where you have found success? • How do you turn trailer - based services (restrooms, showers, etc.) into a profit center? • What challenges are you encoun tering in your business with respect to trailers? • What designs, functionality and features are in greatest deman d? What would you like to see developed? P AGE 6 CONTINUED ON PAGE 7