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104 2019 INDUSTRY RESOURCE DIRECTORY Hazard Preparedness and Business Continuity Plans Other Planning Essentials Business Continuity Team and Outside Resources To create your hazard preparedness and business continuity plan, you will need the help of the people who know the most about how things work in your business—and maybe some outside experts too. Organize a business continuity team and compile the plans you need to manage a business disruption. Also be sure to consult people outside your team who will have important information you will need when disaster strikes, especially: • Insurance experts. Find out their procedure for investigating and paying claims. Be sure to probe what happens when the disaster is widespread and they must respond to many calls at once. You will want to understand how turnaround times are affected in these situations. You may also want to be sure you have the coverage you think you have. Explore whether you are covered for wind and flooding under certain conditions because these things are sometimes excluded from standard policies. Also make sure your limits are adequate and would actually replace your depreciated assets. • Government and regulatory officials, especially those responsible for essential services (power, water, wastewater treatment, etc.). Each of these agencies must also have a disaster recovery plan. Learn about what is in them so you can adjust your own plans accordingly. • Suppliers. Make a point to understand what your suppliers' disaster and recovery plans are as well. Whether the same disaster that affects you affects them may not matter if they can't get you what you need when you need it. Information Technology Information technology systems require hardware, software, data and connectivity. Without one component of the "system," the system may not run. Therefore, recovery strategies should be developed to anticipate the loss of one or more of the following system components: • Computer room environment (secure computer room with climate control, conditioned and backup power supply) • Hardware (networks, servers, desktop and laptop computers, wireless devices • Connectivity to a service provider (fiber, cable, wireless) • Software applications • Data and restoration Better worksites. Better weekends. Better world. EXCLUSIVE MEMBERS-ONLY CONTENT REDACTED Join us now at www.psai.org for access to this valuable information.