Issue link: http://psai.uberflip.com/i/1084319
6 2019 INDUSTRY RESOURCE DIRECTORY The Code of Excellence on page 5 describes how superior portable companies strive to deliver equipment and service. Within those companies, individual owners and employees make dozens of decisions every day, which constitute the difference between ethical behavior and good user experiences, and those that fall short. Only through their efforts and ethical behavior is it possible to truly deliver better worksites, better weekends, and a better world. Here is the Code of Ethics to which professionals in the portable sanitation industry adhere in the provision of excellent service. Article I: The Certified Portable Sanitation Professional (CPSP) fulfills the responsibilities of his or her position: • In accordance with the laws and regulations governing the jurisdiction(s) in which s/he is working, • Following the best and most fully accepted practices of the profession, and • In a manner consistent with the Code of Excellence for the portable sanitation industry as outlined by the Portable Sanitation Association International (PSAI). Article II: The CPSP, whether an owner or employee, conducts business in a manner that is ethical and trustworthy. This means that s/he: • Provides clear and accurate information about the pricing, services, and products that are available. S/he does not exaggerate, mislead, or lie about the services of any portable sanitation company. • Neither requests nor accepts personal incentives, bribes, or kickbacks in any form, including money, fees, commissions, credits, gifts, or favors, in exchange for favorable treatment or evading established guidelines. • Never discusses the following topics with a competitor or supplier: bidding, prices, market territories/allocation, supplier/customer boycotting, or any other topic that would have the effect of restraining trade. If the CPSP is an employee (that is, does not own the enterprise for which s/he works), s/he is a responsible and honest steward in the use of his/her employer's resources. The CPSP does not use the resources of his/her employer—including but not limited to equipment, supplies, and disposal privileges—to conduct portable sanitation activities: • That are unknown to his/her employer, • For which payment is made "on the side" or "off the books," • Which break or evade any law or regulation. Better worksites. Better weekends. Better world. EXCLUSIVE MEMBERS-ONLY CONTENT REDACTED Join us now at www.psai.org for access to this valuable information.