Issue link: http://psai.uberflip.com/i/999005
W EEKLY EDITION JUNE 27, 2018 PSAI Annual Survey Part III: The State of the Industry …continued By Karleen Kos, PSAI E xecutive Director Looking further down the road to five years from now, we see that most companies are concerned about the same issues, though the degree of concern does seem to shift a bit. Generally, the five - year horizon reveals: • Ongoing concern about the labor force • Increased concerns about disposal options/rates and the impact both will have on business P AGE 4 CONTINUED ON PAGE 5 What is the biggest challenge you deal with every day?...continued Managing collections. Being a beginner in the i ndustry, all I deal with is not knowing enough. Other than that it would be that a lot of my customers have a bad taste in their mouth from older units that are obsolete. Educating my customers about the new design and materials used. Getting the word out as to who we are. Sales, production and cash flow. Detailing bad units, tip, overs etc. Help, and new people that start up with cheap cheap cheap prices. Finding employees Changing the public perception of the industry Building route density. Dumpin g/dump sites...always a challenge. Sites rather say "no" than "yes." Also, pricing of services. Keeping prices high and keeping low - ball offers from happening. Finally, image. The whole "#1 in the #2 business" and other crass sayings is ridiculous and pres ents a terrible image. Embarrassing. Not enough time to get everything done. Customer understanding of the industry Rising costs Staffing related challenges and dealing with uneducated low price competitors Trying grow and expand business Keeping man ufacturing and inventory available for customers as a supplier Improving our company's image Disposal! We could be so much bigger if we had a better, more affordable way to get rid of waste. Found new customer and developing and teaching the idea that a world with portable sanitation is a better world.