WEEKLY EDITION JAN 31, 2018
Meet 2018 Convention and Trade Show Speaker #2!...continued
Mark Carpenter, CEO and founder of Mindset Strategic Leadership and Vital Smarts speaker, will round out the
program on Saturday with his session on "Crucial Conversations: Tools for Talking when the Stakes are High,"
followed by his workshop on "Silent Danger: The Five Crucial Conversations That Drive Safety"
Mark Carpenter has more than 30 years of business experience helping individuals and organizations reach their goals and
expand their potential. Whether he is coaching leaders, teaching a course, giving a presentation, or consulting on a project,
Mark is known for engaging participants and motivating improvement. Mark helps companies achieve results by focusing on
their specific needs, rather than on a course or program.
A former client described Mark as a "master communicator," and elaborated in the following positive review:
"More importantly for the rest of us, he is a master teacher of communication skills. He makes learning a complex skill set easier
by breaking it into manageable, repeatable, and therefore doable, pieces. He does so with grace and good humor."
Mark's presentation will cover two separate topics related to communicating. In his first session, "Crucial Conversations: Tools
for Talking when the Stakes are High," he will elaborate on how proper communication can be used to solidify a deal when
conversing with a customer. His workshop will follow where he will discuss employee safety in the portable sanitation industry.
He'll specifically highlight how discussing the topic with your employees is the key to avoiding accidents on the job.
In both of these sessions, Mark will take his knowledge and apply it directly to our industry. Whether you are an operator or
supplier, you will leave with practical takeaways to use in real situations. You'll want to stick around on Saturday, March 24 for
your chance to learn from him.
PAGE 3
CONVENTION INFORMATION CONTINUED ON PAGE 4
