Issue link: http://psai.uberflip.com/i/796623
W EEKLY EDITION MAR 8, 2017 Updating the PSAI Certification Program: SERVICE TECHNICIAN JOB ANALYSIS SURVEY IS NOW OPEN Click http://www .psaijobanalysis.questionpro.com/ t o take the survey! WHAT'S HAPPENED SO FAR. A Job A na lysis C ommittee consisting of Certification Commission members and a group of Subject Matter Experts (SMEs) has been working on reviewing existing information and developing a draft job analysis. The committee consists of five (5) Certification Commission members and six (6 ) SMEs who all have many years of documented experience and knowledge in the field of portable sanitation . Se e the box at right for a list of the C ommittee members . After requesting job descriptions from the entire PSAI membership and a list o f thirty - five (35) nonmember companies, this group reviewed service technician, pick up and delivery driver, and related positions from nineteen (19) portable sanitation companies. In the process we also learned that many, many companies do not have formal job descriptions. This somewhat complicated the analysis. To ensure the committee was operating with the best information available, we made a presentation at the 2015 Nuts and Bolts Educational Conference in Pasadena. At that time the Committee talked ab out the preliminary information that had been received and asked for feedback from the attendees on how well it represented what actually occurs in the field. The information was then refined and the five dominant knowledge domains were confirmed. SURVEY QUESTIONNAIRE DEVELOPMENT. The job tasks (work activities) from our review of the position descriptions, feedback from attendees at Nuts and Bolts 2015, and input from the SMEs served as the springboards for the development of the 2017 PSAI job analysis s urvey questionnaire. Eventually t he committee reached a consensus on an initial list of 68 tasks to be used on the survey. The se tasks were divided into five domains: (1) Transportation and Logistics; (2) Servicing Portable Sanitation Equipment; (3) Safety and Hazard Management; (4) Recordkeeping; and (5) Professional Demeanor and Conduct. Two rating scales have been developed to rate the 68 job tasks : Frequency and Importance. Respondents will rank each item 1 - 5 based on their work experience. On the fre quency scale (1) means the respondent never does the task and (5) means the respondent does the task frequently – daily or many times a day . On the importance scale, (1) means the task is not at all important to success in the job (defined as receiving po sitive reviews from supervisors and customers) and (5) means the task matters more than most other things and is critical to job success. The survey questionnaire was pilot - tested by the Committee in February to ensure the online tool is working correctl y and the questions were easy to understand for English speakers . The PSAI Certification Commission then approved the final survey and it is now ready for launch . CERTIFICATION COMMISSION Co - Chair Steve Finle y , EndureQuest Co - Chair Jeff Wigley, Pit Stop Sanitation Services Flay Anthony , Porta - Jon of the Piedmont (Retired) Ron Crosier , Crosier's Sanitary Service Larry Moore , A Company SUBJECT MATTER EXPERTS (SMEs) Gene Clay , Satellite Industries Dave Holm , On Site Companies Andre McClure , S&B Porta Bowl Restrooms Mitch Wein er , Russell Reid & Mr John Roger Winter , K Winter Sanitation Jeff Wolfarth , Mr John of Pittsburgh **Staff Advisor to both groups: Karleen Kos, PSAI CONTINUED ON PAGE 3 P AGE 2