Issue link: http://psai.uberflip.com/i/793602
Roundtable Discussions at the Convention and Trade Show Session 1 will take place Thursday, March 16 at 1:30 pm and Session 2 will take place Friday, March 17 at 11:00 am. The PSAI has held roundtable discussions as part of its Convention and Trade Show for more than 30 years. During that time, the roundtables have become one of the best forums for getting to know other attendees, exchanging ideas, finding new answers to old concerns, and generally broadening everyone's horizons. Roundtable topics give owners/operators, management, service technicians, and office personnel the opportunity to discuss industry - specific issues as they pertain to the day - to - day operation of a p ortable sanitation business. Conversations are open, but guided by a roundtable captain who leads as an industry expert, keeping the conversations on track, and ensuring everyone at the table gets a voice in the discussion. W EEKLY EDITION MAR 1, 2017 Company Culture and Team Building Session One Facilitator: Tony Watson Session Two Facilitator: Gordy Hunt • How do you go about creating the culture you want for the company you hope to grow? • How do you foster the synergies that help you get the best from people? • What does your company do to select the right hires and help new employees feel part of the team from the start? • How do you deal with the team member who doesn't seem to fit? Sustaining and Managing Growth Session One Facilitator: Nancy Gump Session Two Facilitator: Scott Thone • What are you doing to manage the pace of your company's growth now that the business environment has improved? • What areas of the business seem mos t promising? • What measures are you taking to minimize the effects of the next downturn? • How are you finding, hiring and integrating new team members so that quality is maintained? Emergency Response: Fires, Fl oods and Natural Disasters Session One Facilitator: Matthew McClure Session Two Facilitator: Russ Holm • Are you prepared to respond both as a potential survivor and as a service provider if a natural disaster occurs in your area? • What do you need to know and do to maximize your company's opportunities if disaster strikes nearby? • Who do you contact to let them know you can assist and how do you reach them? • How do you structure contracts and payments, deal with stressed customers, and confused lines of autho rity? Succeeding with Special Events Session One Facilitator: Stefania Demczak Session Two Facilitator: Eric G iffin • How do you figure your costs and prepare to bid an event? • What is the most effective way to market your services and close deals? • How do you get your leads? • How do you staff special events from sales to service? P AGE 11 CONTINUED ON PAGE 12