Portable Sanitation Association International

Association Insight August 19, 2020

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ASSOCIATIONINSIGHT Portable Sanitation Association International News BIWEEKLY EDITION AUGUST 19, 2020 Page 8 How to Detect a Phishing Email In an age where we rely more on more on email messages to communicate important information, it is increasingly difficult to discern different types of emails now that the volume of messages is so high. Junk email is perhaps the most annoying, but phishing emails can upend your business for days, weeks, months, or years. Below are clues that your email might be dangerous from vadesecure.com. 1. Suspicious sender. Cybercriminals use various spoofing techniques to trick users into believing an email is legitimate. Check the domain closely for look-alike domains. Maybe instead of "amazon.com" it is "amazon. co." Be cautious when reading email on your mobile device, as only the display name may be visible even if the email is bogus. 2. Subject line and tone. Enticing, urgent, or threatening language is commonly used to encourage the recipient to take immediate action. Trying to make the reader feel curious, greedy, or scared is a common tactic among phishing schemes. 3. Greeting. Phishers often send out mass emails to gather information, so they use generic greetings. But more sophisticated phishers personalize their emails with information such as names, email addresses, and even breached passwords. 4. Errors. Read the email carefully. Grammatical errors are an obvious red flag, but sophisticated hackers do not make glaring errors. Instead, there may be more subtle mistakes, such as minor spacing issues or use of symbols instead of words. In some cases, there will be no errors. 5. Links. Before clicking, hover over the link to see the URL of where the link actually leads, and beware of link shorteners, such as Bitly or TinyURL. Keep in mind that phishing emails can include clean URLs in addition to the phishing URL to trick users and email filters. A common format is "http:/ ignorethis.IMPORTANT_URLcom/ doesn'tmatter" which in practice would be "prizes. amazon_com.com/whatever" or "checkmybalance. wellsfargo-com.com." 6. Attachments. Be wary of emails that include attachments. Phishing emails may include a link in an attachment, rather than the body of the email, to avoid detection by an email filter. 7. Images. Cybercriminals can easily replicate brand logos, images, and badges in emails and web pages that are indistinguishable from the real thing. Consider all the above factors as you decide whether to click. Need more help? There is a free service where you can check out suspicious links before you open them. v

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