ASSOCIATIONINSIGHT
Portable Sanitation Association International News
BIWEEKLY EDITION JULY 22, 2020
Page 15
Manufacturing Trailers Since 1950
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Tony Volpe, Commercial Sales | 705-571-5438
tvolpe@generalcoachcanada.com
On May 21, 2020 we were contacted by the FBI as well, and we referred them to our contacts at the Secret
Service. The FBI, together with the Secret Service, have both been working on this incident.
Lessons Learned
• Test your backups regularly to ensure they are in proper working condition and that real data can be pulled
from it.
• Use multiple sources of backups including cloud storage and external hard drives.
• Have multiple sources of backups, and at a minimum, consider retaining the last two to three days of work.
• While there may be a push to move to all electronic records, maintain hard copies as your company may see
fit. In our situation, it was our hard copies of data that helped us restore things operationally.
• Train employees on how to recognize phishing scams.
• Never click on an unverified link, document or attachment from anyone that you do not recognize.
• Protect your servers, computers, and other electronics by installing the proper security software and set
automatic updates to prevent any lapse in protection.
• Create what-if scenarios to make sure all situations are well thought out and have the proper backup
functionality in place.
• For example, consider how to run your business manually using a paper and pencil method and no computers.
• Ensure that your accounts are secured by enabling multi-factor authentication where applicable so that two or
more verifications may be needed to log in to an account.
This experience has not only been a painful
one but an expensive lesson to learn.
We are tracking the estimated costs of
our expenses in information technology,
labor, overtime, lost business, and other
relevant costs. Once we have collected this
information in full, we will certainly share
this information as well. We are happy
to talk with any PSAI Member about our
experience at any time. v
It Can Happen to You…Continued from page 3
