Issue link: http://psai.uberflip.com/i/1181388
W EEKLY EDITION NOVEMBER 6, W EEKLY EDITION NOVEMBER 6, 2019 NUTS & B OLTS E DUC ATIONA L CONFER E NCE R OU NDTABLE SE SSIONS Maximizing Your Reach with Social Media Advertising • What platforms (Facebook, Twitter, Snapchat, etc.) do you use and how do you use them? • How effective is social networking for finding new business or communicating with your customers? • How do you use other marketing or communication strategies to complement social media? • How do you measure social media success? Personal Protective Equipment (PPE) Options • What are the minimum PPE requirement s for portable sanitation professionals? • What other types of PPE are advisable? • What types of PPE items are available and how are they evolving? • How do you maximize staff compliance with PPE requirements? Conducting Customer Satisfaction Surveys • What is the best way to survey customers? (Survey Monkey, Facebook, Yelp, others?) • How often do you survey and what is the goal of the exercise? • What questions do you ask and how do you evaluate answers? • How do you communicate with survey respondents to let them know what actions you've taken as the result of the feedback received? The Importance of Employee Performance Plans • Do you use formal employee performance plans? If not, how do you monitor and measure performance? • How can employee performance plans be used for professional development, compensation, and discipline/termination decisions? • What is the best way to engage managers and employees in valuing the process? • What techniques do you use for evolving what and how you evaluate as your company changes? Inventory Control • How do you track and account for all your assets? • How do you develop and maintain an accurate asset list? • What inventory control technologies and processes have you tried? Which ones work best? • What techniques are you using to reduce lo ss? P AGE 7 CONTINUED ON PAGE 8