WEEKLY EDITION NOVEMBER 6, 2019
Several years ago CEO Hal Rosenbluth wrote a
book called "The Customer Comes Second." In it,
he tells this story.
A company leader was once about to hire a
candidate with all the right skills, the right
personality and the perfect work
experience. His interviews went swimmingly
and he'd said all the right things, but
something about him still made the hiring
manager nervous, though he couldn't put
his finger on just what it was.
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J er ks At Wor k - An d Ho w
To Dea l Wi th Them
By Karleen Kos, PSAI Executive Director
It' s A ud it Ti me
By Karleen Kos, PSAI Executive Director
The PSAI's fiscal year runs from July 1 through
June 30 each year. Although the Board of
Directors receives financial information monthly,
each year independent auditors do a thorough
review of the Association's accounts and report
their findings to the Board. While this is not the
most exciting part of the PSAI's activity each
year, it is critical for maintaining trust and
credibility with Members, financial institutions,
and non-profit watchdog groups. This article
covers the answers to some commonly asked
questions about the PSAI's audit.
HELLO FROM HOUSTON, TEXAS!