Portable Sanitation Association International

Oct 23 PDF

Issue link: http://psai.uberflip.com/i/1179108

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WEEKLY EDITION OCTOBER 23, 2019 Quality Control in the Field By Karleen Kos, PSAI Executive Director Every company that is successful over time has developed and implemented some sort of quality control program in the field. While doing this accomplishes several things, some of the most important are: • Making sure the driver is giving the best possible service to your customers. • Providing opportunities to train – or retrain – your drivers. It can also give you a chance to educate drivers on things you might not have talked about before that would enhance their service to your customers, save money or generate extra revenue. • Building in time for owners or other company leaders to meet job supervisors or event planners and show them you appreciate their business. Adv an ta ge s of Asso cia ti o n Eve nt s By Todd Ginter, PSAI Marketing Manager Regardless of how long you have been a member of the PSAI, I am confident there are still benefits to your membership you are not aware of. That is the wonderful thing about being part of an association; the work of the association is always focused on not only helping the industry as a whole, but also on every business member no matter how big or small. This means that there is always information and resources available to you, if you know they are available to you or not. CONTINUED ON PAGE 2 CONTINUED ON PAGE 18

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