Issue link: http://psai.uberflip.com/i/1160801
W EEKLY EDITION AUGUST 21, 2019 Building a Culture of Safety Part I I : Co mm un i cat io n By Karleen Kos, PSAI Executive Director Ø Set up equipment in advance: Be sure to have your equipment, such as a video player, overhead projector, computer or speakers well in advance so that you can properly test and review the materials to be covered. During the meeting is not the time to deal with technical difficulties. Ø Vary training techniques: Different individuals learn in different ways. Using a variety of techniques will insure that the information will be understood by all. Using videos is a smart option. When videos are used in combination with discussions, retention levels can increase by up to more than 50 percent. Ø Literacy levels and language conce rns: If some employees have lower literacy levels, or if English is not the native language, consider including handouts and visual text (such as PowerPoint presentations) written in languages to accommodate all attendees. Ø Hands - on examples: Along with any other methods of training, hands on demonstrations are an excellent way to drive your point home. • Be sure to end the safety training meeting on a positive note. A quiz with prizes, an evaluation form for feedback, and a question and answer session are al l good ways to reinforce the material just before the meeting comes to a close. E ff ective safety communication always begins with your message. Chris Kilbourne offers some insight into messaging around safety. • Before you speak, think carefully about wha t you want to say. Be as clear as possible about each of the points you want to make. • Organize your thoughts into a logical sequence for communication. • Consider your expectations. Do you expect employees to take some action as a result of what you tell t hem? If so, be sure to be clear about what that action is. P AGE 11 CONTINUED ON PAGE 1 2