Portable Sanitation Association International

July 10 PDF

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W EEKLY EDITION JULY 10, 2019 Remembering Clyde Sansom By Jeff Wigley, Past President, PSAI Board of Directors The unit was a High Tech and was manufactured by a company named Synergy World. This being before the internet my research was more cumbersome, but I finally ascertained that Synergy World was in St. Louis and I even found a phone numb er. I called the company, stated my interest in the industry, and was immediately transferred to the owner of the company. Wow! A gentleman named Clyde Sansom answered the phone and seemed excited that I had called. I asked him about the unit and expressed my desire to enter the industry. What did this kind and gentle soul do? He invited me to come to St Louis and to spend the week with him. He would teach me everything that he knew and allow me to decide if the portable restroom industry was re ally for me. I had worked with IBM for 10 years and open sharing of information i n the computer industry was unheard of. What a nice and generous man! When I arrived at Johnny on the Spot, Clyde's portable sanitation operation in St Louis, Clyde met wi th me. He took his time to give me an overview of the industry and his desire to give the best possible service to all of his many customers. I spent a day with a route service technician, a day with a pickup and delivery driver, a day with his special ev ent team, a day with his yard crew, and a day with his office manager. At the conclusion of each day, Clyde met with me to discuss what I had learned and to answer any questions I had. He was not above taking time out of his day to meet with a guy from A tlanta who was basically clueless about the portable restroom industry. I noticed that Clyde's office was not in some remote corner of his facility. It was a desk right in the middle of the others. "I want to be close to the action" was his explanation. P AGE 2 CONTINUED ON PAGE 1 3 800-FOR-LELY lelytank.com The Right People. The Right Truck. The Right Price.

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