W EEKLY EDITION APRIL 10, 2019
Round Table Round Up –
Business Tips from the 2019 Convention … Continued
By Karleen Kos , Executive Director of the PSAI
Winning with Customers that Care Only about Price
• Urge them not to think of portable sanitation last and as an expense they can reduce. Show them it is an investment
in the successful outcome of their event.
• Break down their portable sanitation costs. Show them how muc h per attendee they are paying, then explain how
that is an investment in the attendees staying longer and spending more money with them.
• Share stories about how poor portable sanitation can negatively impact the perception of the event, affecting not
only this year's reviews but subsequent years' attendance as well.
• Explain the sanitation situation from a woman's perspective. If the decision makers are men, quite often this will be
an eye - opener. - KK
P AGE 16
