WEEKLY EDITION OCTOBER 24 , 2018
User Expectations – How Do Yours Match Up?
An article in our occasional series on changing the image of our industry
By Karleen Kos, PSAI Executive Director
Service Technician of the Year Kelly Kimes Perseveres and Shines
On October 18 PSAI's 2018 Service Technician of the
Year Kelly Kimes, Cal - State Site Services, returned to
work. According to Eric Giffin, his Cal - State colleagu e and
nominator for the award, "Today is a great day! Kelly
Kimes, the PSAI Service Technician of the year came back
to us on a part - time basis. He has been battling cancer for
the past year […] Hearty handshakes, pats on the back
and blessings all around! "
To mark this happy day, Association Insight re - visits the
story we ran about Kelly when he received the Service
Tech Award earlier this year.
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